Information We Collect
We may collect personal information that you voluntarily provide when you use our Website or contact us. Depending on the service or request, this may include:
- Full name;
- Email address;
- Telephone number;
- Property address or location;
- Property details and characteristics;
- Budget or price range;
- Information about whether you are buying, selling, requesting a valuation, or making another real estate inquiry;
- Any other information you choose to include in a message or form submission.
For example, the Website may collect information submitted through our contact forms, home evaluation or property valuation requests, and other inquiries.
We may also automatically collect certain non-identifying technical information when you visit the Website, such as your IP address, browser type, device type, pages visited, approximate location, referring website, and information about how you interact with the Website.
How We Use Your Information
We collect and use personal information only for purposes reasonably necessary to operate our business and provide our real estate services.
This may include using your information to:
- Respond to your questions, requests, and inquiries;
- Contact you regarding a property, home evaluation, purchase, sale, rental, or other real estate service you have requested;
- Provide information about properties and real estate services that may be relevant to your inquiry;
- Arrange consultations, property viewings, evaluations, or other requested services;
- Understand your real estate requirements and provide appropriate assistance;
- Improve the Website, its content, functionality, and user experience;
- Monitor Website traffic and understand how visitors use the Website;
- Maintain the security and proper operation of the Website;
- Comply with applicable laws, regulations, legal proceedings, or other lawful requirements.
We do not collect personal information for purposes unrelated to the purposes described in this Privacy Policy without appropriate notice or consent where required by law.
Real Estate Inquiries and Property Information
If you contact us regarding buying, selling, leasing, or valuing a property, you may choose to provide information about yourself or the property.
This information may be used to:
- Understand your real estate needs;
- Prepare or discuss a property valuation;
- Identify relevant properties or opportunities;
- Provide advice regarding buying, selling, or leasing;
- Arrange a consultation or property viewing; and
- Provide other real estate services requested by you.
Providing personal information is generally voluntary. However, certain information may be necessary for us to respond to a specific request or provide a particular service.
Contact Forms and Email
The Website allows visitors to contact us through online forms and by email.
When you contact us, we may retain your message and contact information so that we can respond to your request, provide the requested service, maintain appropriate business records, and communicate with you regarding your inquiry.
We do not sell or rent your personal information.
We do not use personal information submitted through the Website for unrelated purposes without your consent, except where permitted or required by applicable law.
Property Valuation and Calculator
The Website may provide online property valuation and calculation tools.
Information entered into these tools may include property characteristics such as property type, location, size, bedrooms, bathrooms, year built, lot size, parking, condition, renovations, and other property features.
This information may be used to generate an estimated property value or provide information related to your request.
Online estimates are provided for informational purposes and do not constitute a formal appraisal, guaranteed market value, or professional valuation unless separately confirmed by a qualified professional.
Cookies and Analytics
The Website may use cookies and similar technologies to support Website functionality, understand visitor behaviour, improve the Website, and measure the effectiveness of our marketing and content.
Analytics technologies may collect information such as:
- Pages visited;
- Time spent on the Website;
- Referring sources;
- Device and browser information;
- General geographic information; and
- Other technical or usage information.
Where third-party analytics, advertising, or other technologies are used, those providers may process information in accordance with their own privacy policies and terms.
You can generally control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of some parts of the Website.
Third-Party Service Providers
We may use third-party service providers to help us operate the Website and provide our services. These providers may include Website hosting providers, analytics providers, communication services, form-processing services, real estate technology providers, and other service providers that assist us in operating our business.
These service providers may have access to personal information only to the extent reasonably necessary to perform services on our behalf and are expected to handle such information appropriately.
We do not sell or rent your personal information to third parties.
Disclosure of Personal Information
We may disclose personal information where reasonably necessary to:
- Provide a service you have requested;
- Operate and maintain the Website;
- Work with service providers who assist us in providing our services;
- Complete or support a real estate transaction or service requested by you;
- Protect our rights, property, or safety;
- Prevent fraud, security incidents, or unlawful activity; or
- Comply with applicable laws, court orders, legal processes, or lawful government requests.
We will not otherwise disclose your personal information to third parties without your consent where consent is required by applicable law.
Real Estate Transactions and Professional Services
If you choose to engage us for a real estate transaction or other professional service, additional information may be required to provide that service.
Information collected during an actual real estate transaction may be subject to additional legal, regulatory, brokerage, contractual, and record-retention requirements. This Privacy Policy applies to information collected through this Website and does not replace any separate privacy notices, agreements, or legal requirements that may apply to a specific real estate transaction.
Links to Other Websites
The Website may contain links to third-party websites, including social media platforms, property-related services, mapping services, and other external websites.
Once you leave our Website, your interaction with those websites is governed by their own privacy policies and terms. We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of any third-party website before providing personal information.
Communications and Marketing
If you provide your contact information to us in connection with an inquiry, property search, valuation, or real estate service, we may use that information to communicate with you about your request and related services.
Where required by applicable law, we will obtain the appropriate consent before sending commercial electronic messages.
You may withdraw your consent to receive marketing communications at any time by contacting us or by using the unsubscribe mechanism included in the applicable communication.
Withdrawing consent to marketing communications will not prevent us from contacting you where communication is necessary to provide a service you have requested or where otherwise permitted or required by law.
Protection of Personal Information
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, or destruction.
However, no Internet transmission or electronic storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or through the Website.
Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain appropriate business and transaction records, resolve disputes, comply with legal or regulatory obligations, and protect our legitimate business interests.
When personal information is no longer required, we may securely delete, destroy, or anonymize it, subject to applicable legal and record-retention requirements.
Accessing or Correcting Your Personal Information
You may request access to personal information we hold about you or ask us to correct information that is inaccurate or incomplete, subject to applicable legal requirements and reasonable verification of your identity.
To make a request, please contact us using the contact information provided below.
We may need to request additional information to verify your identity before responding to a request involving personal information.
Privacy Questions or Requests
If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or would like to withdraw consent where applicable, please contact us:
Pavel Shaganenko
Pavel Realty
785 Queen St E
Toronto, ON M4M 3G9
Canada
Phone: +1 (416) 276-7979
Email: pshaganenko@gmail.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Website, services, business practices, legal requirements, or privacy practices.
When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
Applicable Privacy Laws
We are committed to handling personal information in accordance with applicable Canadian privacy laws and regulations.
Depending on the circumstances, this may include the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable federal or provincial privacy, real estate, and electronic communications legislation.
Nothing in this Privacy Policy limits any rights you may have under applicable privacy legislation.